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This also eliminates frustration for both the agent and the customer when pronouncing and spelling out '.' No need to access a website – Customers are no longer required to visit to join a support session because the application is saved locally or on a shared network.Administrators, agents, and customers alike can benefit in the following ways: Using the GoToAssist Customer Attended Standalone application can make joining attended support sessions easier than ever before. ĭownload Gotoassist Customer Benefits of using the app For more information, please see the System Requirements for Customers. For detailed installation instructions, please see below. Note: For detailed configuration instructions, please see the Single Customer Attended App Guide. For more information, please see the GoToAssist Remote Support Customer Quick Start Guides for Windows and Mac.ĭownload the GoToAssist Customer Attended Standalone Application (Windows Only) The GoToAssist Customer Attended Standalone application is a single executable (.exe) file that can be downloaded and used by customers who frequently join attended support sessions from their Windows computer. HELP FILE Use the GoToAssist Customer Attended Standalone Application (Single Executable for Windows) Once installed, agents can launch the application to see the GoToAssist Viewer, where they can see the customer's screen and use the options in the Viewer toolbar.
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Agents can download and install the GoToAssist Expert desktop application for Windows to host attended and unattended support sessions with customers on their computer. Buy domain name - Cheap domain names from $1.37 - Namecheap Namecheap offers cheap domain names with the most reliable service.
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exe files of GoToAssist Expert and GoToAssist Customer Install Expert on your machine so you can work from Linux: 1.) Edit /etc/apt/sources.list by adding main contrib non-free after each deb http and deb src entry. Download And Install Gotoassist Expert Download.